Forgot User Name

In order to retrieve your user name, enter the email address on your account in the field below and click the “Send E-Mail” button. An email will be sent to the address on file for your account with further instructions on how to retrieve your user name.

If you do not receive the email after 24 hours, please contact the INCCRRA Help Center by submitting a ticket, emailing them or calling them at (309) 557-1818 Monday – Friday from 8:30 am until 4:30pm.